Returns & Exchanges
At Sola Wood Flowers, we want you to love your forever blooms. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack the unused wood flowers in their original packaging to ensure they are protected from damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
- 4.Receive Your Refund
Once our warehouse inspects and approves the returned items, your refund will be processed to your original payment method within 7-10 business days.